Who we are
Effective Date:
1 January 2026
Last Updated:
May 2026
Our website address is: shrinovahomedecor.in
Shrinova Home Decor ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights in relation to it. By using our website or placing an order with us, you agree to this policy.
1. Information We Collect
We may collect the following types of information when you visit our website or place an order:
- Personal details: Name, phone number, email address, and delivery address.
- Order details: Products purchased, order value, and transaction history.
- Device & usage data: Browser type, IP address, pages visited, and time spent on our website (via cookies or analytics tools).
- Communication data: Messages or queries you send us via contact forms, WhatsApp, or Instagram.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders.
- Send order confirmation, shipping updates, and delivery notifications.
- Respond to customer queries and provide support.
- Improve our products, website, and customer experience.
- Send promotional offers and updates (only if you have opted in — you can unsubscribe at any time).
- Comply with legal obligations.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following cases:
- Delivery partners: Your name and address are shared with our courier service to fulfil your order.
- Payment processors: If you pay online, your payment details are processed by our secure payment gateway and are not stored on our servers.
- Legal compliance: We may disclose information if required by law or in response to a valid legal request.
4. Cookies
Our website may use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can disable cookies in your browser settings; however, some website features may not function as intended.
5. Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. However, no data transmission over the internet is 100% secure.
6. Data Retention
We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law.
7. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent to marketing communications at any time.
To exercise any of these rights, contact us at +91 9213552908 or via Instagram @shrinovatextiles.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Shrinova Home Decor
Samanvay Sapphire, Behind BRG Garden, Vemali, Vadodara, Gujarat — 390012, India
Phone / WhatsApp: +91 9213552908
Instagram: @shrinovatextiles